About This Feature
Advanced Playlists bring two powerful add-on layouts to enhance your workflow and supercharge your brand's impact: the Sales Hub for dynamic pre-sales engagement and the Customer Hub for post-sales success.
Snapshot 📸
- Feature Status: Add-On Feature
- Role Access: Admin, Editor, Presenter
- Location: Walnut Library New
- Explore this Feature: See Advanced Playlists in Action
Key Features
- Dynamic section types that support a wide range of media—including Walnut demos, PDFs, videos, Google Docs, and custom embed code—for a flexible, content-rich experience.
- Full-width embedding capabilities for documents, external data dashboards, and custom embeds via code snippets.
- Seamless integration with Office 365 — embed Word, Excel, and PowerPoint files directly.
- Flexible section management: easily add, remove, duplicate, or customize pre-built layout sections.
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Quick Start Guide
1 - Click the New button in the Walnut Library and select Playlists.
2 - Under Choose Your Layout, select either the Sales Hub or Customer Hub layout to get started.
3 - If you see an Add-on icon and a Request Upgrade button, this feature isn’t currently enabled. Contact your Walnut Customer Success Manager or request an upgrade here.
Explore Advanced Playlists
Sales Hub Layout
The Sales Hub is a flexible layout built to drive pre-sales engagement. Designed for Solution Consultants and Sales Engineers, it supports interactive demos, technical overviews, success stories, and competitive differentiators.
It helps pre-sales teams create reusable, modular templates combining videos, PDFs, and embedded content. With full support for Office 365 and tools like Mixpanel and Tableau, the Sales Hub delivers high-impact experiences that accelerate deals and build buyer confidence.
Customer Hub Layout
The Customer Hub is a post-sales layout built for Customer Success teams to deliver impactful Quarterly Business Reviews (QBRs). Teams can use templates to showcase usage data, success metrics, and growth opportunities using interactive demos, videos, PDFs, and dashboards.
With support for Office 365 and integrations like Mixpanel and Tableau, the Customer Hub helps CS teams scale success efforts and deepen engagement.