Set Up a Custom Domain

About

Custom domains allow you to use Walnut demos with a branded domain.

• To set up a custom domain, you may need to contact your IT department because this requires access to your DNS settings. We're happy to communicate directly with your team if needed!
• Custom domains are a paid feature. Please reach out to your CSM for details.
• Once a CNAME record is in-place, your demos will be served securely, over HTTPS connection. Our systems will provision a valid SSL certificate and the demos will be served securely using TLS 1.2.
• If DNS records are changed or deleted, Walnut demos will stop working. Please be sure to update if there are changes made.
• For custom domains, the Walnut watermark will be removed.
• Check out our demo Set your custom domain.

Enable a Custom Domain

In this sample workflow, we’ll use:

• the primary domain of awesom.com and a 
• custom domain of demos.awesome.com

> To enable a custom domain:

1. Create a CNAME DNS record for demos.awesome.com (your custom domain) that points to custom-domain.teamwalnut.com. 
   1. Ensure that custom-domain.teamwalnut.com is written exactly as you see it here.
2. Submit a ticket using the Submit a request form and a member of our support team will complete the setup.
   
3. Once the setup is complete, you can use the domain immediately, using TLS 1.2.
4. Make a note of your new URL.
   1. Original host name: https://app.teamwalnut.com/demo/?demoId=fbfdf239-315e-4fe5-bed0-61dcd06b8814
   2. New host name: https://your.domain.com/demo/?demoId=fbfdf239-315e-4fe5-bed0-61dcd06b8814

See a Broken Link?

This message may appear if the active CNAME record was changed, deleted, or no longer points to custom-domain.teamwalnut.com.

The good news is that you can still access any demo using its default Walnut link, even if the custom domain isn’t working.

> To fix a broken link:

1. Check your CNAME record.
2. Contact Walnut Support to update your custom domain configuration.

Changes in DNS records

If DNS records are changed or deleted, Walnut demos with a custom domain prefix will stop working. Please be sure to contact Walnut Support to update your configuration.