---
title: "Troubleshoot an unavailable demo"
slug: "/help/demos/publish/faqs/demo-unavailable"
last_updated: "2024-09-10T15:42:31Z"
zendesk_id: 25551260027667
zendesk_url: "https://help.walnut.io/hc/en-us/articles/25551260027667-Why-is-my-demo-unavailable"
locale: "en-us"
category: "Getting Started"
section: "FAQs"
product: "demos"
topic: "publish/faqs"
displayed_sidebar: "demosSidebar"
sidebar_position: 13
---

If your demo was functioning as expected and now you see a **Demo is not available message**, there are few ways to troubleshoot. Begin by examining the demo preferences, specifically the demo expiration date.

![](pathname:///images/8fb91b7ca196c7b7.png)

**Here's what to do:**

-   **Check demo preferences:** Verify that the demo expiration date has not passed.
-   **Adjust or remove the expiry date:** If needed, adjust the expiration date or consider removing it entirely.