---
title: "Enable cookie consent"
slug: "/help/account/compliance/cookie-consent"
last_updated: "2026-04-15T22:47:40Z"
zendesk_id: 42883561639827
zendesk_url: "https://help.walnut.io/hc/en-us/articles/42883561639827-Enabling-Cookie-Consent"
locale: "en-us"
category: "Getting Started"
section: "Managing Your Workspace"
product: "account"
topic: "compliance"
displayed_sidebar: "accountSidebar"
sidebar_position: 12
tags: ["cookies","compliance","regulations","gdpr"]
---

## **Overview**

This guide covers everything you need to know about **Walnut’s Cookie Consent setting** — a critical feature for ensuring compliance with data privacy regulations such as **GDPR**. With cookie consent enabled, you can prompt demo, playlist, and deal room viewers to provide explicit consent before cookies are set, ensuring transparency and compliance.

---

## **Quick Start Guide**

:::note[🔑 Important to Note]

Cookie Consent is a company-level setting managed in **Company Settings**. You must be an **Account Owner** or **Admin** to adjust these settings.

:::

**To enable and configure cookie consent:**

1.  Go to **Company Settings** in Walnut.
2.  Navigate to the **Access Control** section in **Account Settings**.
3.  Toggle **Ask Consent to Use Cookies** setting to **ON**.
4.  The **Cookie Consent Privacy URL** field is prefilled with Walnut’s default cookie policy ([https://www.walnut.io/privacy/)](https://www.walnut.io/privacy/). However, you can replace this with a link to your company’s own privacy or cookie policy page, if applicable.
5.  Click **Save Changes** to enforce cookie consent prompts across all demos, playlists, and deal rooms.

![Company Settings section showing Ask Consent to Use Cookies toggle](pathname:///images/1dd825327f299581.png)

:::note[🕒 Note]

The cookie consent prompt is displayed based on the **viewer’s device time zone**. For example, if a viewer’s laptop is set to a region that requires GDPR compliance (such as France or Germany), the cookie consent prompt will automatically appear for them.

:::

---

## **What Does the Cookie Consent Banner Look Like?**

When enabled, viewers will see the following consent prompts:

-   **Main Cookie Consent Prompt** – Requests permission to use cookies before the viewer can proceed.

![Cookie consent prompt shown to viewers](pathname:///images/3fc1a71d38175c83.png)

-   **Manage Cookies** – Allows viewers to review and adjust their cookie preferences.

![Manage cookies settings prompt](pathname:///images/310083490bfae5ac.png)

:::note[👉 Important to Note]

-   The design of the cookie consent banner cannot be customized at this time. Its layout and style are fixed.
-   The prompt is displayed automatically when a viewer’s device is set to a time zone in a GDPR region.

:::

---

## **FAQs**

**Does Cookie Consent Apply to All Demos, Playlists, and Deal Rooms?**

-   Yes. Once enabled in Company Settings, Cookie Consent is enforced across all gated experiences.

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**What Happens If I Don’t Enable Cookie Consent?**

-   Your demos may still function, but you risk non-compliance with data privacy regulations in regions where cookie consent is legally required.

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**Can I Customize the Cookie Consent Message?**

-   No, the design of the cookie consent banner cannot be customized at this time. The visual appearance, including layout and style, is fixed. However, you can replace the linked privacy policy using the **Cookie Consent Privacy URL** setting in Company Settings.

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**Does Cookie Consent Apply Globally?**

-   The prompt is shown based on the **viewer’s machine/computer time zone**. If their device is set to a GDPR region, the consent prompt will appear automatically.

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**What Is the Default Setting for Ask Consent to Use Cookies?**

-   The default setting is **off**.

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**What Is the Default Cookie Consent Privacy URL?**

-   The default URL is: [https://www.walnut.io/privacy/](https://www.walnut.io/privacy/) 

---